7 people standing in a V, middle person has arms crossed. Text overlayed on top that reads "Find the strength. Find your voice"

Programs & Services

Victim Crisis Assistance Ontario (VCAO)

The Victim Crisis Assistance Ontario (VCAO) Program provides crisis intervention services to victims of crime and tragic circumstances 24 hours a day, seven days a week. Services offered through the VCAO program include:

  • Safety planning
  • Referrals to appropriate community supports and services
  • Needs assessments and customized service plans
  • Assisting eligible victims with emergency transportation to a safe location
  • Crime-scene cleanup; funeral expenses; emergency home repairs
  • Counseling
  • Enhanced support for vulnerable victims
  • We provide assistance to victims of crime or tragedy including but not limited to: assault, domestic violence, sexual assault, human trafficking, hate crime, property crime, robbery, theft, family members affected by sudden death from accident, suicide, or homicide.

    Victim Quick Response Program (VQRP)

    The Victim Quick Response Program (VQRP) provides immediate financial assistance to victims of violent crime such as

  • Homicide
  • Serious assault
  • Domestic violence
  • Sexual assault
  • Human trafficking (enhanced services and eligibility)
  • Hate crimes
  • Through this program, eligible victims, witnesses & their families can access the following services:

  • Emergency safety expenses and home repairs
  • Emergency accommodation and meals
  • Emergency personal care items
  • Funeral expenses
  • Counseling Services and programming
  • A victim is eligible for services if he/she has reported a violent Criminal Code offence to a Police Service in the Province of Ontario or a Hospital, Domestic Violence Shelter, Sexual Assault Centre or other community agency in the Province of Ontario.

    Thunder Bay and Area Victim Services is designated to provide victims with access to the VQRP program.

    Please contact Thunder Bay and Area Victim Services at 807.684.1051 for more information

    Programs & Services


    Thunder Bay & Area Victim Services is a non-profit organization. We graciously accept community support from volunteers and donations from the community.
    Online donations can be made via Canada Helps. It’s safe. It’s secure. It’s simple.